I need to claim goods

Please try to solve the problem using our instructions on how to proceed if your sneakers do not work: LED lights do not work – what am I supposed to do? Plug the sneakers through the USB cable into the net and charge both sneakers to full capacity (charge time approx. 4 hours). The LED [...]

By |2019-06-08T09:09:31+02:00February 23rd, 2019|0 Comments

What is the delivery time?

We will deliver your order to you within 2-4 working days from ordering to your address Before shipping, you will be contacted by a courier company With the courier it is additionally possible to arrange another term and the place of delivery of the goods if the original does not suit you

By |2019-02-23T09:10:14+02:00February 23rd, 2019|0 Comments

How to choose the right size of the shoes?

If you do not know what size of shoes to choose, it is better to use our size chart (see below). Do not forget to measure your feet. And even if you order shoes that do not fit you, we can exchange them! EU/KIDS FOOT EU/ADULT FOOT 25 15.5 cm 35 22.5 cm 26 16 [...]

By |2019-02-23T09:06:19+02:00February 23rd, 2019|0 Comments

When will I get changed size of shoes?

The goods received are placed in the queuing department by the Claims Department and they are gradually processed. There are more customers in front of you This exchange is not subject to the statutory time limit but we will try to ship your required goods as soon as possible

By |2019-02-23T08:48:21+02:00February 23rd, 2019|0 Comments

I need to change size of ordered shoes

If, within 14 days of taking over the item, you find that the ordered shoe size does not fit you and you need it bigger or smaller, just send us the package and we will send you the right size. How to proceed? Pack the shoes and put the paper on it for a size [...]

By |2019-02-23T08:44:17+02:00February 23rd, 2019|0 Comments

When will I get invoice?

Invoices for ordered goods are sent electronically to your email upon receipt of your payment to our bank account (in case of cash on delivery it is approximately 14 days) You can also download the invoice immediately. Just sign in to your account (the login information was sent to you after the order was completed [...]

By |2019-02-23T08:35:33+02:00February 23rd, 2019|0 Comments

Where is my ordered goods?

You can find the status of your order in your account in the "My Orders" section. The login information was sent to you after completing your order If you have chosen to pay by bank transfer and have already paid, we are now waiting for your payment to be credited to our account and then [...]

By |2019-02-23T08:33:49+02:00February 23rd, 2019|0 Comments
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